How does emergency handling work?

Klusmaat assesses every incoming call or report on urgency. A burst pipe automatically gets priority, a dripping tap goes in the queue. You are only interrupted for real emergencies.

Can I manage my inventory?

Yes. Per project you set which parts you normally take. Klusmaat tracks what you use and warns when something is running low. Ordering from the supplier will soon be possible from the app.

Can I have work orders signed digitally?

Yes. After every job the customer can sign the work order digitally. With photos, timestamp and location — proof that holds up.

Does Klusmaat work with Technische Unie?

We are building a direct TU integration. Once live, your net prices will automatically appear in your quotes. Until then, you can enter prices manually.

How much does Klusmaat cost for a self-employed plumber?

From €49/month. 14 days free trial, no credit card required, cancel monthly.

Can I try it first without obligations?

Yes. 14 days free, no credit card, stops automatically.

How does emergency handling work?

Klusmaat assesses every incoming call or report on urgency. A burst pipe automatically gets priority, a dripping tap goes in the queue. You are only interrupted for real emergencies.

Can I manage my inventory?

Yes. Per project you set which parts you normally take. Klusmaat tracks what you use and warns when something is running low. Ordering from the supplier will soon be possible from the app.

Can I have work orders signed digitally?

Yes. After every job the customer can sign the work order digitally. With photos, timestamp and location — proof that holds up.

Does Klusmaat work with Technische Unie?

We are building a direct TU integration. Once live, your net prices will automatically appear in your quotes. Until then, you can enter prices manually.

How much does Klusmaat cost for a self-employed plumber?

From €49/month. 14 days free trial, no credit card required, cancel monthly.

Can I try it first without obligations?

Yes. 14 days free, no credit card, stops automatically.

How many emergency calls do you miss per week?

3 out of 10 emergency calls go unanswered when you are on a job. Each missed call costs €150-300 in revenue that goes to your competitor.

InsideSales / MIT Lead Response Study

Start free trial Bekijk prijzen

€59→€36

Hourly rate erosion

travel time between emergencies, admin, waiting for parts.

Knab 2025

51%

Missed opportunities

of all inquiries to trade businesses are never answered.

InsideSales/MIT

41 days

Payment term

average payment term. Invoice often forgotten after an emergency job.

CBS/Graydon

A day with Klusmaat

Zonder Klusmaat Met Klusmaat

08:30 — Emergency call

You miss the call. Customer calls a competitor. €250 revenue gone.

Klusmaat answers. Assesses urgency (leak = emergency, drip = tomorrow). Schedules it. Sends customer ETA.

14:00 — Bathroom inspection

You write down the refrigerant type on a piece of paper. Lost by the next audit.

Dictate in the car after the inspection. Quote with material list is ready when you get home.

17:00 — Invoices

Three jobs done. Zero invoices sent. 'I will do it tonight.' (Becomes next week.)

Three jobs completed. Three invoices with iDEAL link in the customer's inbox. Done.

How Loodgieters use Klusmaat

Emergency leak

Customer calls. Klusmaat assesses urgency, schedules the emergency job immediately, automatically sends the customer a confirmation with ETA. After completion: work order, photos and invoice sent in one go.

Bathroom renovation

You measure a bathroom. Klusmaat generates three quotes: budget, standard and premium. Material list with prices. On approval: scheduling across multiple days, automatically.

Boiler maintenance route

Annual maintenance for regular customers. Klusmaat sends reminders, plans the route with minimum drive time, shows maintenance history and boiler details per address. Work order and invoice go out immediately after completion.